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T&C

General Terms and Conditions (GTC)

1. Scope
These General Terms and Conditions (GTC) govern the legal relationship between Muhadini Commerce Trust, Alice Vogt-Strasse 10, 4226 Breitenbach, Switzerland (hereinafter “Provider”) and natural or legal persons (hereinafter “Client”) who use the services or products offered by the Provider.

They apply to all offers, contracts, services, and other legal transactions – regardless of whether they are concluded in writing, electronically, or orally.

By using the services or accepting an offer, the Client confirms that they have read and accepted these GTC.

Deviating terms and conditions of the Client only apply if they have been explicitly acknowledged in writing by the Provider.

2. Services
Muhadini Commerce Trust offers a variety of services for businesses and self-employed individuals. These include in particular:

  • Business consulting and strategic development

  • Administrative and organizational support in day-to-day business

  • Development and implementation of marketing ideas and strategies

  • Assistance with bookkeeping (excluding audit requirements)

  • Fiduciary services for business clients

  • Trade of imported and exported goods of all kinds

  • Operation and marketing of e-commerce platforms and websites

The specific content, scope, and conditions of the respective services are defined in individual offers, service agreements, or written contracts between the Provider and the Client.

The Provider reserves the right to modify the range of services at any time, provided that existing contracts are not materially affected.

3. Conclusion of Contract
A legally binding contract between the Client and Muhadini Commerce Trust is concluded exclusively through a written agreement in the form of a physically signed document.

Oral agreements, email correspondence, or mere use of services do not constitute a valid contract – unless confirmed in writing and signed by both parties afterwards.

The Provider reserves the right to reject inquiries or requests for offers without providing reasons.

4. Prices and Payment Terms
Unless otherwise agreed in writing, the prices stated in the respective offer or contract apply and are in Swiss francs (CHF). All prices are exclusive of statutory VAT, if applicable.

Invoices are payable within 10 days from the invoice date without deduction, unless another payment term is expressly agreed. After the payment term expires, the Client is automatically in default without the need for a reminder.

In case of default, the Provider reserves the right to:

  • charge reminder fees,

  • suspend further services until full payment is received,

  • initiate legal steps to recover the claim.

All collection-related costs shall be borne by the Client.
Payments are only considered received once the amount is credited to the Provider’s account.

5. Client Obligations
The Client is obliged to provide all information, documents, and access required for the proper execution of the agreed services, completely, accurately, and in a timely manner.

Delays or additional efforts resulting from inadequate or delayed cooperation by the Client are not the responsibility of the Provider. In such cases, the Provider reserves the right to:

  • reasonably extend agreed deadlines,

  • charge for the additional effort,

  • or withdraw from the contract in the event of significant delay.

The Client must respond promptly to inquiries and ensure smooth communication during the collaboration.

6. Confidentiality
Both parties agree to treat all information, documents, and knowledge obtained during the collaboration as confidential if they are recognizable as such or should be treated confidentially by their nature – particularly business, financial, technical, and personal data.

This confidentiality obligation applies indefinitely beyond the termination of the contract.

Exceptions apply to information that:

  • was already publicly known at the time of disclosure,

  • becomes public without breaching this agreement,

  • or must be disclosed by law or official order.

The Provider also undertakes to comply with applicable data protection laws when processing personal data and to take appropriate organizational and technical measures to protect such data.

The confidentiality obligation also applies to any agents, employees, or subcontractors of the Provider.

7. Warranty and Liability
Muhadini Commerce Trust commits to providing the agreed services with due diligence and to the best of its knowledge. However, no guarantee is given for specific financial success or results unless expressly agreed in writing.

The Provider’s liability is – to the extent legally permissible – limited to direct damages caused intentionally or through gross negligence. Liability for:

  • indirect damages,

  • consequential damages,

  • lost profits,

  • data loss,

  • third-party claims,

  • and actions or omissions of third parties (e.g., hosting providers, payment processors, platform operators)

is expressly excluded.

Use of the services and content is at the Client’s own risk. The Provider is not liable for damages resulting from improper use or incomplete information provided by the Client.

8. Data Protection
The protection of personal data is of highest priority for Muhadini Commerce Trust. Personal data is processed exclusively in accordance with the applicable legal provisions of the revised Swiss Data Protection Act (DSG).

All data collected or transmitted in the course of the business relationship is treated confidentially and used only for contract fulfillment, customer support, communication, or legally required retention. Data is only disclosed to third parties if necessary for service delivery (e.g., IT providers, hosting services) and in compliance with data protection regulations.

Further information can be found in our Privacy Policy.

9. Contract Duration and Termination
The duration of the contractual relationship and termination conditions are governed exclusively by the individually concluded, signed contract between the Client and Muhadini Commerce Trust.

These GTC serve only as a supplement and do not replace or modify the signed contract.

The right to extraordinary termination for good cause remains unaffected. Good cause includes:

  • material breach of contractual obligations by either party,

  • payment default despite reminders,

  • or continuation of the contract becoming unreasonable.

All services provided up to the termination must be fully paid.

10. Jurisdiction and Applicable Law
All legal relationships between the Client and Muhadini Commerce Trust are governed exclusively by Swiss law.

Exclusive place of jurisdiction for any disputes relating to these GTC or individual contracts is the Provider’s registered office in Breitenbach, Canton of Solothurn, Switzerland – unless mandatory legal provisions require otherwise.

These General Terms and Conditions (GTC) are provided for general information about the principles of cooperation with Muhadini Commerce Trust.

The only legally binding basis is the individually signed contract with the Client. These GTC do not constitute a legal offer and do not replace contractual agreements.

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